Info

Guarantee
* We have made every effort to display all our items as accurately as possible. However as colours and images vary depending on your own monitor and browser we can not guarantee that products will be as exactly seen on your monitor. Most products have been described with sizes/lengths given as close to accurate as possible. Handmade products sizes are approximate sizes.

* The display of items for sale on our website is only an invitation to treat. By placing an order you are are making an Offer to buy. Acceptance (and therefore the comencement of our contract) begins once we dispatch your order. You will receive an order acknowledgement email of your order. This does not constitute a contract until we dispatch the order. Jazz It Up can cancel any order it feels fit to do so whereupon all paid monies will be refunded in full, so long as the order has not been dispatched and therefore the contract has not commenced.

* For the large mirrors, hanging brackets are on the mirrors but no wall fixings are included as you should buy the correct wall fixings depending on the style or quality of the wall it is going on as these mirrors are heavy. Some clocks, panels etc come with all the necessary wall fixings included.

* We do not recommend our wall pictures, prints, wooden framed arts, canvases, perspex or clocks for use in bathrooms or outdoors where moisture can affect them. For metal wall art outdoors we recommend a clear metal varnish to enhance protection.

* Fused glass and hand blown glass items are handmade items - no 2 items will be indentical. It is a natural process so bubbles and variaions are all part of the allure o fhand made glass.
Basins only to be used with water direct from the tap (to maximum temperature of 60 degrees centigrade), not boiling water. The use of the spacer collar we sell is highly recommended for all our basins.
We now also have a few designs where you can choose your own colour combinations - cool blue with hot red stripes or shocking yellow with a jazzy orange hoop....the choice is yours. We recommend the lighter colours as main colours as they naturally will not show up as well on a darker main colour when creating swirls or stripes.

* Lifestyle images are NOT to scale

* When ordering bespoke canvas or perspex prints, the customer must be the owner of the image and have permission to have the artwork printed. By placing an order we will assume the customer has the copyrights and correct permissions to the image, and responsibility on this will be bourne by the customer.

* Clocks come with a warranty on the mechanisms. If your mechanism develops a fault, simply let us know and we will post you a replacement one to swap over (very easy to do in minutes). Or you can post it back to us for us to do, and we will cover the postage costs, however, as it is a very easy task with would ask you to try to replace yourself first if possible. * We recommend high quality batteries for use in our clocks....poor quality ones will often struggle to keep time, being either too slow or even too fast!
Telephones have a 1 year warranty on them from date of delivery.

* UK delivery times are normally 3-5 working days.
A few items are made to order for which lead times will be advised in the descriptions.
Bespoke glass basins take 3-5 weeks for delivery.
Deliveries outside the EU will be subject to local import duties/taxes.

* We do not guarantee any delivery times or dates at any time of the year so we recommend you do not book days off work to wait in for parcels. If not in they will try again the next day, or leave with a neighbour or at a post office (if Parcelforce is used)....simply keep an eye out for tracking emails.

* Jazz It up can cancel any order it feels fit to do so whereupon all paid monies will be refunded in full.

* Jazz It Up takes no responsibilty for costs incurred to the customer due to late delivery, for example, please do not book a plumber for the basins till you have received the basin.






WEEE COMPLIANCE

The Waste Electrical and Electronic Equipment (WEEE) laws came into force on 1st January 2007. This legislation is implemented to try and ensure the correct disposal of electrical and electronic products which in turn will prevent them being thrown into Landfills.

The area of Electrical and Electronic Equipment (EEE) is a major source of growing waste here in the UK and is increasing at an alarming rate. The UK alone throws away approximately 2 million tonnes of WEEE each year. This legislation will help to reduce this and the harmful effects of lead/toxin contamination which affects humans, wildlife and the environment and its quality of life.

EEE products are marked with a wheelie bin crossed out logo showing that this product, when it comes to the end of its life span, should not be disposed of via your household bins, but be disposed of separately and in accordance with the WEEE legislation so that it can be recycled.

Under the Regulations, the public can dispose of their WEEE in one of the following ways:


(1) They can use our ‘Free Take Back’ service. This works on a like for like basis so should you buy a product from us we are happy to collect the old item from you and dispose of it a local Authorised Treatment Facility. The WEEE that you are replacing must be returned to us within 14 days of receipt of your new product. The product however must be a replacement item for the old product for us to do this, for example a clock for a new clock.

(2) The consumer can look up their own local recycling site and dispose of the WEEE there.

If you have any further questions, please do not hesitate to contact us.